Elemental Scientific is able to ship many products to countries outside of the United States. We will make every attempt to use the most cost effective rates to process the shipment. Shipping options include: USPS, UPS, DHL, and FedEx.
Canadian Customers: Complete your order online and choose the Canada shipping option. We will then notify you of additional shipping costs. These are typically paid via PayPal or credit card. You will be responsible for payment of customs duties, taxes, and brokerage fees.
Residential Customers: Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importerís behalf.
Your order will be shipped under UPSís e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
Commercial Customers: Elemental Scientific does have non-resident importer status and can arrange to have duties and taxes included in your product costs and paid by shipper. Contact Elemental Scientific if you are interested in this option.
All Other International Customers: Complete your order online and choose "In-Store Pickup" option. We will then notify you of actual shipping costs.